Return & Exchange

 If the product is unavailable

or if there is any issue with the product,

you may request a return within 7 days of purchase, provided that the item is returned in its original condition, along with the original invoice and price tag.

Exchange Conditions

1. The product must be in its original condition.
2. The original invoice must be available and provided to the shipping representative upon collection.

Refund Policy

 In case of a return, the refunded amount will be credited back to the same card used for the purchase within 14 days.

Please note:

A shipping fee of 20 will be deducted if the remaining order value falls below 199 , as the order will no longer qualify for free shipping.

For exchanges, the customer will bear the return shipping cost.

Non-Returnable Items

1. For hygiene reasons, underwear items cannot be returned or exchanged under any circumstances.
2. Products not returned in their original condition will not be eligible for return or exchange.

Your Data Protection

 We use the information you provide solely to process your orders and enhance your shopping experience.

We are fully committed to protecting your payment details, with all transactions processed through secure and encrypted systems to ensure the highest level of security.

Contact Us

 We’re always happy to assist you and answer any inquiries related to your orders, returns, or exchanges.

If you have any questions or wish to submit a return or exchange request, please contact our support team and provide your order number along with the issue details.

Our customer service team will review your request and respond as quickly as possible to ensure a smooth and seamless experience that meets your expectations.